Shipping policy
📦 Shipping Policy — Fixsyy
Last Updated: [add date]
At Fixsyy, we aim to deliver high-quality, problem-solving products to your doorstep as quickly and safely as possible. Please read our shipping policy for complete details.
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1. Shipping Locations
We currently ship only within India.
International shipping is not available at the moment.
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2. Processing Time
• Orders are processed within 1–2 business days after successful payment.
• You will receive an email/SMS notification once your order is confirmed.
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3. Delivery Time
Delivery time depends on your location:
• Metro Cities: 3–5 business days
• Non-Metro Cities: 5–7 business days
• Remote Locations: 7–10 business days
(Business days exclude Sundays & public holidays)
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4. Shipping Charges
• Prepaid Orders: Free shipping
• Cash on Delivery (COD): free shipping
(You can adjust the amount as per your policy)
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5. Order Tracking
Once your order is shipped, you will receive a tracking link via email/SMS.
You can also track your order anytime through the “Track Order” page on our website.
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6. Incorrect Address
Fixsyy is not responsible for failed deliveries due to:
• Incorrect or incomplete address
• Unreachable phone number
• Customer unavailability
If the order is returned to us, reshipping charges may apply.
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7. Delayed Deliveries
Delivery may be delayed due to:
• Weather conditions
• Strikes
• Courier congestion
• Festivals or national holidays
We will always try our best to ensure timely delivery.
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8. Order Not Received
If your order is marked as delivered but you haven’t received it:
• Please wait 24 hours
• Check with neighbours/security
• Contact our support team with your order ID
We will coordinate with the courier partner for verification.
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9. Contact Us
For any shipping-related queries, feel free to reach our support team:
📩 fixsyystore@gmail.com